Contacts

On average, we arrive within 15–30 minutes in Kyiv and 30–60 minutes within the region. The time depends on the distance, road conditions, and equipment availability. We work with several tow trucks at the same time, so we always select the nearest vehicle to your location. You can also specify the estimated arrival time with the operator during the call — we will provide accurate information in real-time.

We accept cash, card payment on site via terminal and bank transfer to the sole proprietorship account. If necessary, we can issue a receipt or an act of completed works. Payment is made only after the service is provided – no prepayments or hidden fees. For corporate clients, it is possible to work under a contract and with VAT.

Yes, we work around the clock — 24/7, including weekends and holidays. At night (from 00:00 to 06:00) there is a small surcharge to the rate — +20% which covers additional expenses for working during non-working hours. You can be sure that help will arrive even at the latest hour — we are always in touch.

Yes, all our tow trucks are insured, and they are also equipped with modern wheel and body fixation systems. The vehicle is photographed before loading, eliminating the risk of damage or disputes. We work carefully, complying with technical standards and guarantee complete safety of transportation during the transfer.

We transport passenger cars, SUVs, trucks, electric cars, motorcycles, as well as special equipment — loaders, mini tractors, construction cabins, generators, containers, metal structures, etc. For oversized objects, we select an individual tow truck. If necessary, we can transport several cars at once.

Yes, you can leave a request through the form on the website avtoevakuator.com.ua. Just provide your name, phone number, and a brief description of the situation — our operator will call you back within a few minutes to clarify the details. We also accept requests in Viber or Telegram at the same phone number.

Yes, we specialize in extracting cars from any difficult conditions — mud, snow, ditches, roadsides, forest edges, or fields. We use powerful winches, dynamic ropes, and professional equipment. Our specialists work carefully to avoid damaging the suspension or body, even if the car is deeply stuck.

Yes, we have special tow trucks for electric cars — Tesla, Nissan Leaf, BYD, BMW i3, VW ID and others. We do not tow electric vehicles “on a rope”, only fully load them onto the platform to avoid the risk of battery or transmission damage. We also help deliver the car to the nearest charging station.

The price depends on the type of transport, distance, and complexity of the situation. On average around Kyiv from 800 UAH, in the region — from 1000 UAH. We inform the exact amount before departure, so there are no surprises on the spot. All rates are fixed, payment is made after the service is provided.

Yes, if you need to be present, we can provide a passenger seat in the tow truck cabin (up to 2 people). If more people need to be transported — it is possible to provide equipment with an additional driver or a minibus. We will ensure that both you and your vehicle reach the destination safely and comfortably.